BUSINESS PLATFORM FOR WHATSAPP
One screen to talk, solve and operate: your team, your systems and your agent on every conversation.
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Four pieces working together on every conversation —your systems, the assistants, the team inbox and mobile—. Not a chatbot by another name: the whole operation on one screen.
They connect to the tools you already use and bring the information next to the conversation.
Resolves what it can and leaves the rest ready for your team.
WhatsApp, Instagram, email and web in one unified inbox, with the customer's context in view.
The full inbox on iOS and Android — you operate just as well away from the desk.
That first line of support is the StudioChat agent: built on how the person who does it best on your team works today, and it runs across the whole platform —the mini apps, the inbox and mobile— resolving as far as you define.
Plain WhatsApp Business gives you an inbox and quick replies, nothing more. Other WhatsApp platforms add productivity, a bot or broadcasts, but they stay a box on the side: your systems, your team and your operation stay outside the chat.
Everything in one place: your channels, your systems —which you read and write from the chat—, your team and, on top, your AI agent cloned from your best talent. Not a bot bolted onto WhatsApp: your business operating inside it.
The value isn't having a bot on WhatsApp. It's having everything in one place —all your channels, your team and your AI agent— on the same conversation, without jumping between tools or copying anything by hand.
They run their whole network of autonomous cafés from the chat: coordinating the technicians who support each machine and the team that refills and maintains it, with each machine's history —location, status, movements— in view in the conversation. Not just getting alerts of a failed sale: managing the machines and the people who service them.
The agent runs fully integrated end-to-end with their ERP and CRM: it reads and writes orders, customers and statuses without leaving the chat, so every query arrives resolved or is handed to a person with all the systems in view.
It identifies the customer, answers after hours and can even book appointments, integrated with their ERP — every query arrives resolved or with all the context to close it.
When a customer writes, the agent identifies them by their number and shows the team their profile next to the conversation. Rules route each query to the right commercial team for that region of the country.
No. The platform stands on its own: it puts your systems and customer context inside the chat, with one inbox for the whole team. The StudioChat agent is an extra that runs on top when you want AI to handle the first line.
Yes. It runs on WhatsApp's official business platform —not a browser extension or an outside bulk sender that puts your line at risk—, so your number stays within WhatsApp's rules while the whole team works it.
Your whole team at once, from a single inbox —you're not tied to one phone or to the handful of devices the WhatsApp Business app allows. Everyone signs in with their own user, and mentions and private notes let them coordinate without the customer seeing it.
Yes. The mini apps read and write to the tools you already use —ERP, CRM, calendar, internal system— so the team resolves without switching tabs. When something specific is needed, we build a custom mini app for that flow.
Yes. The team answers on the number your customers already have saved, so there's no new channel to announce or conversations to migrate.
Yes. Beyond answering what comes in, you can reach out: an alert, a reminder, an order update or a segmented campaign. It's sent with the templates WhatsApp approves for business-initiated messages, so it lands well and the line stays protected.
No. The inbox links several conversations from the same person —by number, email or whatever field you use— and centralizes them into one contact, so the team sees the whole history together instead of loose threads.
A chatbot answers a menu and, when the question leaves the script, asks for a person blind. Here the agent resolves as far as you define and then hands your team the conversation with the customer's context and your systems in view, to close it in seconds.
With a short conversation: we get to know your operation, look together at how it fits, and set up a trial with your own conversations. You can message Alex right here or book a demo.