About
We clone the best talent a team already has.
Most companies already have someone who handles a process better than anyone else: the person other people ask when a case is difficult. StudioChat turns that person's knowledge, tone and judgement into an assistant, and puts it on every channel at once.
What StudioChat actually does
An assistant is built on the company's own material: the knowledge bases in whatever format they exist, the skills that describe how each case is handled, and real examples that carry the tone. It takes actions through the company's own APIs, and hands off to a person, with the full conversation, at the point the team defines.
It is not only customer support. The same assistant shape runs conversations with employees, suppliers and partners: onboarding, collections, internal IT and HR questions, KYC status, scheduling, qualification. Any process that is a conversation with a person on the other side.
Companies running it in production
Five deployments, each in a different vertical and each doing a different job.
Coderhouse
EdTech · LATAM
WhatsApp sales assistant
Takenos
Financial Services · LATAM
Financial services support
Rebill
B2B Payments · LATAM
Support assistant integrated with Pylon
Avera
Ecommerce · Mexico
Post-sale assistant
Mudafy
Proptech · Mexico
Outbound qualification assistant
How an engagement works
StudioChat is a service plus software, not self-serve. The engagement starts with consulting on the process itself, then the integrations, then building and training the assistant, then ongoing work on its skills, and then following up on what it produced.
Pricing follows the same logic: it is charged per resolution, so the incentive is an assistant that closes cases rather than one that opens tickets.
Who builds it
Three entrepreneurs, all ITBA engineers: two exits and a career in applied AI.
Ignacio Puig Moreno
Co-founder · CEO
Industrial Engineer (ITBA). Founder of Acamica (acquired).
LinkedInCristian Pereyra
Co-founder · CTO
Computer Engineer (ITBA). Founder of Herolens (acquired) and ex-CTO at emblue.
LinkedInIván Itzcovich
Co-founder · AI
Computer Engineer (ITBA). Ex-Microsoft, ex-ASAPP and ML engineer at several AI startups.
LinkedIn
Where to find us
The team works across two cities, and answers in English, Spanish and Portuguese.
- Buenos Aires, Argentina
- Austin, Texas, USA
Getting in touch
hey@studiochat.io reaches a person. Booking a demo, reading the API, or asking the assistant on this site all work too.
hey@studiochat.io