FOR ANY FUNCTION
Onboarding, collections, renewals, internal support: the same mechanism on any function.
ACME Group
Vera · assistant · online
Running in production for
“Joaquina resolves 70% of conversations on her own, but what we value most is the follow-up they give us as clients and the personalized attention — they adapt to whatever the team needs.”
These are illustrative — not the only functions we cover. If a person is already resolving it over chat, email, or forms, we can likely clone it.
Activate them, collect from them, renew them. Three conversations almost nobody has on time, because nobody has the headcount to have them.
Guides activation and setup steps, and confirms when the customer is ready to use the product.
Reminds about due dates, negotiates payment plans, and confirms agreements — with the same judgment the collections team already uses.
Detects an upcoming renewal, offers the right plan, and handles cancellation objections.
Internal IT & HR support: Resolves the team's own requests — access, licenses, internal policies — before they reach a person.
Internal knowledge lookup: Answers process or policy questions from the same source the team already uses — no digging through five documents.
Recruiting & screening: Screens candidates with the right questions, schedules interviews, and keeps candidates updated at every stage.
Surveys & feedback: Collects NPS or CSAT after an interaction, and digs into negative responses before closing them out.
Data collection & forms: Completes a request or registration end to end in a conversation, instead of a long form.
Scheduling & coordination: Books, reschedules, and confirms appointments directly on the team's calendar, in any industry.
We don't start from a template built for one specific function. We start from how the best person on the team already resolves that particular task, and clone exactly that — whether it's onboarding, collections, or anything else.
We capture how the best person on the team actually resolves the task — tone, judgment and all — regardless of which function it is.
WhatsApp, email, web chat, or your own app — the same assistant, the same context, on whichever channel is already in use.
No setup costs, no hidden integration fees — pricing aligned to results from day one.
LLM security, agent security, client control, and infrastructure aren't the same layer — each protects something different, and the agent leaves a trail of everything it does along the way.
A language model can make the wrong call — delete something it shouldn't, invent data that doesn't exist (like a bank account number), or let spend spiral out of control. Guardrails validate what the agent is about to answer before it answers, automatically or manually, covering hallucinations and prompt injection.
Every integration goes through a middleware layer the client configures — StudioChat can't see the data the client chooses not to share. Control stays on the client's side, by design.
The most common fear is that the agent does something and no one finds out. That's why every answer comes with its reasoning and its citations — no black box acting without leaving a trace.
Any function that's conversational, moves documents or information, or includes a step where a person is involved — for example: onboarding, collections, renewals, internal IT or HR support, surveys, recruiting, scheduling, and data collection. Actual coverage depends on what the team already handles today, not a fixed list.
It helps, but isn't required. We start from how the best person already handles the task today — documented process or not — and build and refine from there.
Yes. The same assistant can cover several functions at once — for example, sales and onboarding, or support and satisfaction surveys — if that's how the team already runs it.
Outcome-based: it's priced per task resolved, not per seat, not per setup. Each task type has its own price, and a task you chase over days (a collection, an onboarding that has to be completed) is priced differently from an inquiry resolved in two messages.
Yes — Takenos, a LatAm digital banking platform, proves the mechanism in production: the same assistant resolves 70% of its support autonomously, keeping the judgment the team already applied. The same approach applies to any other conversational function.