---
title: "WhatsApp Business: app or API? | StudioChat"
description: "Four questions about your operation that say whether the WhatsApp Business app is enough or whether it is time to move to the API."
url: https://studiochat.io/whatsapp-app-or-api
locale: en
translations: { es: https://studiochat.io/app-o-api-de-whatsapp.md, pt: https://studiochat.io/app-ou-api-do-whatsapp.md }
site: https://studiochat.io
---

Tool

# App or API?

Four questions about how you work: how many people answer, how much repeats, what you need to connect and what you want to measure. The output says whether the app is enough or whether it is time to move to the API, which is a move worth making when there is a reason.

Four questions about your operation.

How many people answer in your team?One or twoThree or more

How many of the inquiries repeat?FewMany

Do you need to connect WhatsApp to another system (CRM, orders, calendar)?NoYes

Do you want to measure response and resolution times?Not for nowYes

Answer all 4 questions to see the result (0 of 4).

This object is the interactive half of an article: [WhatsApp Business app vs API: when to switch to the API and how it's done](/blog/whatsapp-business-app-o-api)

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