---
title: "Scoring an AI agent vendor | StudioChat"
description: "Ten questions to put to an AI agent vendor before you sign, scored by what they confirmed in writing rather than what was said in a demo call."
url: https://studiochat.io/scoring-a-vendor
locale: en
translations: { es: https://studiochat.io/puntaje-de-un-proveedor.md, pt: https://studiochat.io/pontuacao-de-um-fornecedor.md }
site: https://studiochat.io
---

Tool

# A provider's score

Ten questions to put to a vendor before signing. The rule of the object is what matters: check only what they confirmed in writing. What was said in a demo does not count, because that is exactly what nobody remembers the same way afterwards.

Check what the provider confirmed IN WRITING.

They gave me a case with the process and the resolution calculation _(+2)_I can test it with my own cases before signing _(+2)_It reads and changes data in my systems _(+2)_Missing integrations are included or have a written price _(+1)_It uses the official WhatsApp connection and the account is in my name _(+2)_I can see every conversation and the reason for each answer _(+1)_I know where my data is stored and what I take if I leave _(+1)_They defined in writing what counts as a resolved conversation _(+2)_They told me which Meta charges are billed separately and who receives them _(+1)_

**0 of 14**

#### Answers missing

You don't have what you need to compare yet. Ask the provider for the answers in writing.

This object is the interactive half of an article: [How to choose an AI agent for customer service in Argentina: ten questions](/blog/como-elegir-un-agente-de-ia-atencion-al-cliente)

## The playbook already exists. We multiply it.

[Talk to us now](https://cal.com/studiochat)

[Book a demo](https://cal.com/studiochat) [Or write to hey@studiochat.io](mailto:hey@studiochat.io)