Case Study · EdTech · Sales
Coderhouse
LATAM, USA, Europe

From chaos to Sales Machine

How Latin America's leading EdTech platform turned their WhatsApp channel into an automated sales powerhouse with StudioChat.

>80%
Deflection rate
1,000+
Daily conversations
1,000+
Automated sales
20+
Countries served

"StudioChat became our best salesperson. Available 24/7, knows every course inside out, and the ROI was immediate."

C
Christian Patiño
Founder & CEO, Coderhouse
The Challenge

A branch system that couldn't scale

Coderhouse had a complex decision-tree chatbot that was impossible to maintain. Every new course, price change, or promotion meant hours of manual updates across hundreds of branches. Worse, leadership had zero visibility into what customers were asking.

Impossible to maintain

200+ courses, 20+ countries, constant price updates. The branch system couldn't keep up.

Zero visibility

Leadership had no insight into customer questions, trending courses, or conversion blockers.

Lost sales opportunities

Rigid flows couldn't adapt to individual needs. Potential students dropped off frustrated.

The Solution

An AI Sales Assistant that actually sells

StudioChat built a custom AI assistant deployed across Coderhouse's entire website via WhatsApp. Its mission: understand each prospect's needs and guide them to the perfect course.

Intelligent Course Matching

Scenarios that guide users based on their goals. 'I want to improve my business skills' triggers personalized career path recommendations.

Multi-Country Pricing

Real-time pricing by country. Automatically shows the right currency and local payment options for Argentina, Mexico, Colombia, Spain, and 15+ more.

Direct Enrollment Links

When the assistant convinces a prospect, it provides direct enrollment links. No friction, no hand-offs.

Payment Support

Complete knowledge base for payments: methods, installment plans, country-specific rules. Resolves payment questions instantly.

Spam Detection

Built-in spam filtering keeps the team focused on real prospects while the assistant handles the noise.

Student Support

Beyond sales, the assistant also handles existing student inquiries, contributing to the 80%+ deflection rate.

Results

A true sales machine

The numbers speak for themselves. StudioChat transformed Coderhouse's WhatsApp channel from a support burden into their most efficient sales channel.

Automated Sales

Hundreds of course enrollments per month, completely automated from first contact to payment link.

1,000+ total sales and counting

Conversation Volume

Handling massive daily volume across all countries and time zones without human intervention.

1,000+ conversations daily

Deflection Rate

The vast majority of inquiries are resolved without human escalation, including both sales and support.

>80% autonomous resolution

Executive Visibility

Real-time dashboards showing most searched courses, frequent questions, and conversion patterns.

Data-driven decision making

Proactive Alerts

Automatic detection and alerts when payment platform issues occur, enabling rapid response.

Real-time error detection

Global Reach

One assistant serving all of Latin America, the USA, and select European markets in multiple languages.

20+ countries, seamless experience

"We went from a rigid branch system that was a nightmare to maintain to an intelligent sales assistant that actually understands our leads. It's not just answering questions—it's closing deals. The visibility it gives us into what our prospects are asking for is invaluable for product decisions."

C
Christian Patiño
Founder & CEO, Coderhouse
How It Works

From first message to enrollment

01

Prospect reaches out via WhatsApp

From any page on Coderhouse's website, visitors can click the WhatsApp bubble to start a conversation.

02

AI understands their needs

Through natural conversation, the assistant identifies goals, experience level, and constraints (budget, time, location).

03

Personalized recommendations

Based on the conversation, the assistant recommends specific courses or career paths with clear explanations of why.

04

Handles objections & questions

Payment options, course content, career outcomes—the assistant has answers trained from Coderhouse's knowledge base.

05

Provides enrollment link

When ready, the prospect receives a direct link to enroll with the correct country-specific pricing.

Knowledge & Capabilities

Course Catalog
200+ courses with detailed descriptions
Country Pricing
Real-time prices for 20+ countries
Payment Rules
Methods, installments, local regulations
Sales Scenarios
Guided flows for different prospect types
Student Support
FAQ, policies, technical help

Ready to transform your sales channel?

Let's discuss how StudioChat can turn your support channel into a sales machine.

Book a Demo
Case study published with Coderhouse's authorization. Data as of January 2025.