---
title: "About StudioChat: the team and the customers"
description: "StudioChat clones a team's best talent into an AI assistant that runs the conversation end to end. Who builds it, which companies run it, and where to find us."
url: https://studiochat.io/about
locale: en
translations: { es: https://studiochat.io/es/about.md, pt: https://studiochat.io/pt/about.md }
site: https://studiochat.io
---

About

# We clone the best talent a team already has.

Most companies already have someone who handles a process better than anyone else: the person other people ask when a case is difficult. StudioChat turns that person's knowledge, tone and judgement into an assistant, and puts it on every channel at once.

## What StudioChat actually does

An assistant is built on the company's own material: the knowledge bases in whatever format they exist, the skills that describe how each case is handled, and real examples that carry the tone. It takes actions through the company's own APIs, and hands off to a person, with the full conversation, at the point the team defines.

It is not only customer support. The same assistant shape runs conversations with employees, suppliers and partners: onboarding, collections, internal IT and HR questions, KYC status, scheduling, qualification. Any process that is a conversation with a person on the other side.

## Companies running it in production

Five deployments, each in a different vertical and each doing a different job.

* Coderhouse 
EdTech · LATAM 
WhatsApp sales assistant
* Takenos 
Financial Services · LATAM 
Financial services support
* Rebill 
B2B Payments · LATAM 
Support assistant integrated with Pylon
* Avera 
Ecommerce · Mexico 
Post-sale assistant
* Mudafy 
Proptech · Mexico 
Outbound qualification assistant

## How an engagement works

StudioChat is a service plus software, not self-serve. The engagement starts with consulting on the process itself, then the integrations, then building and training the assistant, then ongoing work on its skills, and then following up on what it produced.

Pricing follows the same logic: it is charged per resolution, so the incentive is an assistant that closes cases rather than one that opens tickets.

## Who builds it

Three entrepreneurs, all ITBA engineers: two exits and a career in applied AI.

* Ignacio Puig Moreno 
Co-founder · CEO 
Industrial Engineer (ITBA). Founder of Acamica (acquired). 
[LinkedIn](https://www.linkedin.com/in/ipuigmoreno/)
* Cristian Pereyra 
Co-founder · CTO 
Computer Engineer (ITBA). Founder of Herolens (acquired) and ex-CTO at emblue. 
[LinkedIn](https://www.linkedin.com/in/kshmir/)
* Iván Itzcovich 
Co-founder · AI 
Computer Engineer (ITBA). Ex-Microsoft, ex-ASAPP and ML engineer at several AI startups. 
[LinkedIn](https://www.linkedin.com/in/ivan-itzcovich-9aa7911b7/)

## Where to find us

The team works across two cities, and answers in English, Spanish and Portuguese.

* Buenos Aires, Argentina
* Austin, Texas, USA

## Getting in touch

hey@studiochat.io reaches a person. Booking a demo, reading the API, or asking the assistant on this site all work too.

[hey@studiochat.io](mailto:hey@studiochat.io)

## The playbook already exists. We multiply it.

[Talk to us now](https://cal.com/studiochat)

[Book a demo](https://cal.com/studiochat) [Or write to hey@studiochat.io](mailto:hey@studiochat.io)